File a complaint

We do our utmost to provide you with optimum quality products and services.

However, it could still happen you are not completely satisfied: do not hesitate to tell us!

We will immediately see what we can do to resolve your complaint. This keeps us sharp, you satisfied and it enables us to improve our service.

How to file a complaint?
1.
Please contact the Xafax customer service. You can file a complaint by calling +31 (0) 72 566-7420. Monday to Friday from 8:00am to 5:00pm. Your complaint will be processed immediately.

2.
Use the online complaint form to file your complaint electronically.